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Privacy Policy

Watches of Wales collects personal information from you when you:

  • Purchase a watch from us
  • Sell a watch to us
  • Express interest in buying or selling a watch, or
  • Enroll on our mailing list.

Purchase a watch

We collect your name, address, email address, and telephone number to fulfil your order. We expect the watches we sell to last for many years, and so we keep your information indefinitely so that we can assist you with any after-sales questions. We do not share this information with any third parties.

We do not have access to your payment details – they are processed by our payment provider or finance partner.

Sell a watch

We collect your name, address, email address, telephone number and proof of your identity to process your sale, and for our legitimate interest in having confidence in the provenance of the item you have sold. We will only share this information with the police if they are investigating an alleged crime.

Express interest in buying or selling a watch

We collect your name, email address and telephone number if you complete our contact form or sell your watch form. We rely on your explicit consent to have this information and you can ask to have it deleted at any time.

Enroll on our mailing list

We collect your name and email address to enroll you on our mailing list with your explicit consent. We do not share this information with anyone and you can ask to be removed from the mailing list at any time.

Your Rights

You may ask us for a copy of, or to correct or delete any information we hold about you. Please contact [email protected] and we will respond as soon as possible.

We take the protection of your personal information seriously and ensure that we hold and process your data securely.

Contacting us

If there are any questions regarding this privacy policy you may contact us using the information below:

Watches of Wales Ltd 
35 Morgan Arcade
Cardiff 
CF10 1AF 
Wales

Email: [email protected]
Telephone: 029 2023 3691