We aim to send out all orders with various couriers as fast as possible, depending on the parcel's destination. Please allow up to 5 working days for your delivery to arrive. For deliveries outside of the UK, this may take even longer.
As well as maximum courier coverage we have full private insurance which means your parcel is safe with us. Any finance or card payments means the watch has to be posted to the billing address. The only way we can post elsewhere is if the payment is made by bank transfer.
In the event that the item is returned to us (e.g. due to having provided the incorrect address, a faulty address, or not accepting the parcel at the address provided), we reserve the right to recharge for delivery. Returns and refunds citing the reasons above are not granted.
If your order does not arrive in those time frames after having received the postage confirmation email, please get in touch with us. Since we use various couriers to fulfill our orders, deliveries sometimes may take longer than expected.
If you purchased any products other than watches, please be aware that we have these delivered straight from our suppliers to you. Different conditions may apply. Please allow up to 5-10 working days for the items to arrive.